In 2011, while working as a part time firefighter and a contractor for a fireplace company, Derek realized that there was a common gap between great customer service and quality craftsmanship. Why settle for one or the other? Derek founded Motown Fire while working from the trunk of his car. He quickly earned a great reputation and his referral business grew. Today, Motown Fire still holds firm to its values of delivering top notch service while providing a superior customer experience.
Motown Fire is nationally certified through the National Fireplace Institute (NFI) and holds a mechanical license in the state of Michigan. Our technicians regularly attend factory trainings and stay up-to-date with the latest industry trends and news.
Why Choose Us?
Our booking system allows us to notify you by text or email with the date and time of your appointment. We can also text you when our technicians are on their way to your location. No more waiting around for a service technician. We guarantee great communication and prompt arrival. We also take the extra time to protect your belongings by prepping the work site with drop cloths and other protective measures. After our work is completed, we will send you a message with a link to leave us your honest feedback to make sure that we continue to improve.
We never push a product just for the sale. It’s important for us to fully understand your individual needs before recommending a product or service. Are you looking for additional heat, ambiance, or both? What size room or area do you have? How often do you plan on using the product? Performing a site inspection beforehand will help us work together to answer most questions. Schedule your appointment today!